Privacy Policy

1. Introduction

GoldenCave (“we”, “us”, “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services.

2. Information We Collect

We may collect the following categories of personal information:

• Contact information — name, email address, phone number.
• Property enquiry data — property preferences, budget range, messages submitted through our inquiry forms.
• Valuation request data — property type, location, size, asking price, and any uploaded images.
• Usage data — IP address, browser type, pages visited, and other analytics information collected automatically.

3. How We Use Your Information

We use your personal information to:

• Respond to your property enquiries and valuation requests.
• Connect you with relevant listings and advisors.
• Send transactional communications about your enquiry or booking.
• Improve our website and services through analytics.
• Comply with legal and regulatory obligations.

4. Data Sharing

We do not sell your personal information. We may share it with trusted third-party service providers (e.g. email delivery via Resend) strictly for the purpose of delivering our services. All providers are contractually bound to handle your data securely and in accordance with applicable law.

5. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described in this policy, or as required by Moroccan law. Enquiry data is typically retained for a period of three years unless you request earlier deletion.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (“right to be forgotten”).
• Object to or restrict certain processing activities.
• Lodge a complaint with the relevant supervisory authority.

To exercise any of these rights, please contact us at privacy@goldencave.ma.

7. Cookies

Our website uses essential cookies required for site functionality. We do not use advertising or third-party tracking cookies. You may disable cookies in your browser settings; note that some features may not function as intended.

8. Security

We implement industry-standard security measures including TLS encryption, row-level database security, and access controls. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security but are committed to protecting your data.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the “Last updated” date above. Continued use of our services after any changes constitutes acceptance of the revised policy.

10. Contact

If you have questions or concerns about this Privacy Policy, please contact us at privacy@goldencave.ma or visit our contact page.